Privacy Policy

Effective Date: April 22, 2024  |  Last Updated: April 22, 2025

1. Who We Are

Primary IT Care, LLC ("PITC," "we," "us," or "our") operates the website primaryitcare.com (the "Site"). We are headquartered in Ahmedabad, Gujarat, India and have a presence in New Jersey, USA.

This Privacy Policy explains how we collect, use, and protect information when you visit our Site. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

We do not collect personal information (such as your name or email address) unless you voluntarily provide it by contacting us via email.

When you visit our Site, we automatically collect certain non-personally identifiable information through Google Analytics, including:

  • Pages you visit and how long you spend on them
  • Your approximate location (country and region — not precise location)
  • Device type, operating system, and browser
  • How you arrived at our Site (e.g., search engine, direct)
  • Interactions such as clicks and navigation paths

3. Google Analytics

Our Site uses Google Analytics 4, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and report information about how visitors use our Site.

The data collected through Google Analytics is anonymous and aggregated — it cannot be used to identify you personally. Google Analytics data is processed and stored on Google's servers, and Google may use this data in accordance with their own privacy policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our Site uses cookies — small text files stored on your device — to support analytics functionality provided by Google Analytics. These cookies do not store personal information.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some websites.

5. How We Use Information

We use analytics data solely to:

  • Understand how visitors use our Site
  • Improve the content and structure of our Site
  • Measure the performance of our pages

We do not sell, share, or transfer any collected data to third parties for marketing purposes.

6. Third-Party Services

Our Site uses the following third-party services, each governed by their own privacy policies:

7. Data Retention

Analytics data collected through Google Analytics is retained for up to 26 months, after which it is automatically deleted. If you contact us by email, we retain your correspondence for as long as necessary to respond and fulfill any engagement.

8. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect any personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of any personal data we hold about you. Since we collect only anonymized analytics data, there is typically no personal data to access or delete.

If you have contacted us by email and wish to have your correspondence deleted, please write to us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Primary IT Care, LLC

Ahmedabad, Gujarat, India

Email: [email protected]