Azure AVD cloud engineer placed with a US-based MSP
A US managed service provider had grown AVD from a side project to a primary offering and needed a dedicated specialist. We placed an engineer who now owns the full AVD book end-to-end.
Outcome
Engineer embedded into the MSP's PSA and RMM stack from day one
Context
The client is a US-based managed service provider with a mixed-tenant SMB book. Azure Virtual Desktop had grown organically from a side offering into a primary line of service, and the support load had grown with it.
Challenge
The MSP's cloud team was generalist — capable across Azure broadly, but not deep on AVD-specific operations. Issues like FSLogix profile corruption, image lifecycle hygiene, license sizing for variable-use tenants, and conditional access integration kept escalating from L1 into senior engineers' time.
They needed someone whose default response to an AVD ticket was a fix, not a question.
Approach
We sourced from our existing vetted engineer pool — candidates pre-screened for AVD production experience and supporting Microsoft cloud security tooling.
The engineer onboarded directly into the MSP's existing PSA and RMM stack from day one. Tickets and tenant access flowed through the client's normal tooling, not a separate parallel queue.
Outcome
The engineer has been with the MSP since August 2025 and now owns the full AVD book end-to-end — image governance, tenant deployments, escalations, and the security overlay that wraps it.
The senior team that was previously being interrupted has its time back, and AVD work no longer routes by default to engineers who have other priorities.
Every candidate is background-checked before they reach you
Vetting is a standard part of every staff-augmentation placement — not an add-on. The same five checks run on every candidate before the client sees their profile.
- 01
Reference checks
Direct conversations with at least two prior managers or team leads at the candidate's most recent employers — covering scope of work, performance and reason for departure.
- 02
Employment history verification
Dates of employment, role and reporting line cross-checked with each prior employer named on the resume. Gaps reconciled with the candidate.
- 03
Identity & right-to-work verification
Government-issued photo identity and right-to-work documentation reviewed and recorded before any client-facing interview.
- 04
Background check
National criminal record check (Indian police verification or jurisdictional equivalent) plus public-record review for adverse findings.
- 05
Education & credential verification
Degrees and any cited professional certifications verified directly with the issuing institutions or certification authorities.
Topics covered
- hire Azure AVD engineer for MSP
- MSP cloud engineer staff augmentation
- offshore MSP support engineer India
- Azure Virtual Desktop specialist for MSP
- dedicated AVD engineer for managed service provider
- FSLogix Intune engineer for US MSP
- AVD image management and lifecycle engineer
- MSP offshore engineer with PSA and RMM experience
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